4PCTechs.com has a very high success rate with hard drive data recovery. Our in-house technicians can recover data from a variety of hard drive crashes, including some virus or logic-bomb attacks. Most recovery issues are solved without a clean room and at a rate that won't break your budget. Average billing time for data recovery is 3-6 hours. 4PCTechs.com has a minimum service fee that must be made available through a cash deposit, at which point 4PCTechs.com will work to retrieve your lost data.

Our technicians will keep you posted on developments with the data-recovery process as they occur. Further billable work will be done on an hourly basis unless requested otherwise.

Call us for a free estimate on hard drive recovery, turn-around time and success probability. Click here for contact information. Or you may fill out an estimate form. When contacting us, please inform us about the following:

• What operating system you are running: Windows or DOS. If you are not sure, just tell us the model and make of your computer.
• The physical used capacity of your drive. If you don't know, we'll try to help you find out. The model number of the drive is also useful but not required.
• If you are using any password protection software. We will need to know what program you are using, the version and the password.
• Any particular symptoms or steps that led to the current problem/situation.

In the event that 4PCTechs.com is able to do a hard drive repair and retrieve your files, we offer several ways of returning them to you. Depending on the size and amount of recovered files, they may be placed on floppy diskette, hard drive or CD.


What to Do When Disaster Happens

When you experience a data loss situation it is extremely important that you not act hastily to try to resolve the problem. Doing so can make matters worse and could result in the complete and permanent loss of your data. If you don't understand what is happening with your system, don't do anything but seek the advice of a hard drive recovery professional.

If your drive is making any unusual noises such as clicking, grinding or metal scraping turn it off immediately! This condition typically indicates a head crash and major media damage. Hard disks spin at a high rate of speed, anywhere from 3200 to 10,000 revolutions per minute. Extensive damage can occur in a short period of time if a drive is left running, making the data irretrievable. In this situation it is best to turn off the system, remove the drive and bring or ship it to our service location for hard drive repair. (To get our service address, please click here).

If you've accidentally deleted files, emptied the Recycle Bin or Trash can, don't install any software or save additional files to your drive. Doing so may permanently overwrite the deleted items. If you are in the middle of a project when you discover files are missing, or you believe they have been deleted, save the current project to a floppy disk, or another storage device. Don't write, install software, or save anything to the drive where the missing files were located.

If you are tempted to use a commercial utility software such as Norton Utilities, and would like to attempt recovery on your own, you might render your data completely unrecoverable.

Don't take chances with important data! Hard drive recovery should not be your last resort!