Experts in PC, Laptop & Printer Repair, Data Recovery, Virus Removal, Computer Upgrades, and Home & Office Wireless Networking
Computer Parts Warranty

Warranty

We offer a 60 day warranty on our desktop computer, laptop, notebook and a 30 day warranty for printer repair services. Warranty is limited to the repair service we provided on the exact symptom(s) and problem(s) of the computer, laptop, notebook and/or printer.

4PCTechs.com provides a one month warranty on parts. If you find a part defective, we will provide an exchange for that part. If we are not able to provide you with the replacement part, we will refund the price of the part. Please contact the respective manufacturer for further support.

No back orders are accepted. Shipping charges are not refunded. All freight is FOB origin. Unless otherwise directed, we will ship by the most cost-effective means.

Satisfaction Guaranteed

When purchasing upgrade parts such as hard drives, memory modules, CD-ROM, CD-writers, modems, video cards, sound cards, etc. from 4PCTechs.com, your satisfaction is guaranteed. If for any reason you are not satisfied, you may return the item for a refund (less shipping and handling plus any restocking fees that apply) within 3 days of the date of purchase. An RMA (Return Merchandise Authorization) number must be obtained before returning the item.

Return Policies

Privacy

4PCTechs.com is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, 4pctechs.com has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

  1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
  2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
  3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
  4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
  5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please contact us via our online contact form.

Terms and Conditions

Prices are updated frequently. Customers agree to the listed price at the time of purchase. When placing an order, customers agree to and accept these terms and conditions. Prices and availability are subject to change without notice. We reserve the right to make adjustments due to changing market conditions, product discontinuation or typographical errors. 4PCTechs.com does not guarantee product compatibility and is not responsible for any errors that may inadvertently occur.

Return Policy and Warranty for Product

SELLER WARRANTS TO BUYER THAT THE MATERIAL TO BE DELIVERED HEREUNDER WILL BE FREE FROM DEFECTS IN MATERIAL, WORKMANSHIP, AND TITLE AND WILL BE OF KIND AND QUALITY DESCRIBED IN THE CONTRACT. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL OR IMPLIED (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE).

If a product does not perform properly, it should be returned immediately with a report signed by a technician listing the equipment, serial number and the reasons and causes of unsatisfactory performance. 4PCTechs.com will then inspect the returned items and claims and upon approval by the claims department, the appropriate credit will be issued. Claims for defects in material or workmanship will not be considered unless made in writing to SELLER within one year of ship/invoice date of material by 4PCTechs.com, and unless Buyer promptly discontinues use of such material. Material proving defective in the hands of Buyer, when used for purposes for which such material is intended will be replaced or credit will be allowed for the price thereof at Seller's option. All 4PCTechs.com toner products are guaranteed for one full year from the date of invoice/ship date to be free of manufacturing defects.

Returns will only be accepted during this period with a return authorization number only. All returns must be accompanied with return authorization form and original invoice provided by 4PCTechs.com. Please complete and submit an RMA (Return Merchandize Authorization) form at the 4PCTechs.com website for faster processing. You may also call us at (818) 674-0615. All returns after 15 days of invoice will be processed for replacement only.

All non-defective products are subject to a 20% restocking fee. Products will only be accepted if they are received in original condition and packaging. All products must be insured for the total value of the item when returned. We will not be responsible for uninsured returned products. 4PCTechs.com will issue in house credit only to be used on future orders.

Shipping Claims for Damaged Product

 

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4PCTechs.com provide expert services in PC troubleshooting and repair, laptop repair, printer repair, server maintenance & cabling, hard drive crash data recovery, data backup, computer virus removal, spyware removal, Windows (XP, Vista, Windows 7) operating system upgrade and installation, computer hardware upgrades (hard drives, RAM / memory, video cards, CD / DVD burner drives, sound cards, USB devices, network cards, power supply, cooling fans, device drivers), and home and business office wireless networking. 4PCTechs.com also has electronics for sale.

4PCTechs.com will keep client’s computer, printer and other items in its property for a short period of time. 90 days only. 4PCTechs.com will contact client during that period of time, to remind and ask client to make the final decision whether to proceed with repair or not. Client must pick up the item back before the 90 days is over. If client doesn't respond, the item will become 4PCTechs.com property and it will be disposed after the 90 day period is over. At that point the 4PCTechs.com facility cannot be held responsible. With all due respect, client must understand our facility is a repair center, not storage.

4PCTechs.com is based in the San Fernando Valley in Los Angeles, California, and serves Burbank, Beverly Hills, Canoga Park, Foothill, Granada Hills, Glendale, North Hollywood, Reseda, Santa Monica, Sunland, Sylmar, Valencia, Van Nuys, Wilshire, Westwood, Woodland Hills and other cities in L.A. County, CA. For service, please call (818) 674-0615.

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R&J Computers, LLC   |   Tel: (818) 674-0615   |   Email:    |   Website: www.4pctechs.com